Documentation Specialists

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*** UPDATE Dec 20, 2010, We ended up using the tool MadCap Flare. I'll post some pros and cons later ***
So, we just hired a new documentation specialist. We're looking at a tool named Help Studio. If anyone has any suggestions please let me know.


I intend to treat her as any other developer (a pig). Currently our workflow is: Engineer Resolves Case to QA and QA Closes case. The new workflow that we will try out is: Engineer resolves case to Documentation, who then resolves to QA, who then closes.

Over the next couple of weeks I will write more about how things work out.

Comments

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Tuesday, October 08, 2024 9:14:00 AM
Unknown said…
Looking forward to your future posts! Roofing Pros
Monday, October 14, 2024 9:19:00 AM
camilawillow37 said…
Great insights on the value of documentation specialists. Clear, accurate records improve efficiency, reduce errors, and support smoother workflows every day. bottled coffee
Tuesday, June 30, 2026 11:50:00 PM
Luna Morris said…
Excellent overview of documentation specialists and their value. Clear, informative, and easy to understand. Thanks for sharing these helpful insights! accounts payable outsourcing
Tuesday, July 14, 2026 7:04:00 AM
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